Saturday, April 18, 2009

Warranty Claim - Part 2

After the rear washer issue was settled, made appointment with Proton COE again to claim warranty on the door paint and leather seat on April 16, 8.30am. I thought this will be the last time, but sadly it's not! The door paint has been settled, I don't know how they removed the irregularity but they did without respraying the whole door.

Now on leather seat issue, after a very close and through inspection, the service advisor now says that it is not a 2nd defect, instead is an 'over cut' issue. He called a couple of other of his colleagues and then said he'll refer this to his superiors.

The car was left there for two days, as I was only allowed to collect the car on April 18 and that was after I called the service centre (was told that they only needed one working day to do their job). They explained that the reason they didn't call me to collect the car a day after is due to the leather seat problem. It seems that they do not keep stock of leather seats (too expensive according to them), so they have to order direct from vendor. If I had not called, wonder when can I get my car back!

Saw another couple of Gen2 CPS' there. One was also claiming warranty on radio and wheel alignment issues while belongs to an employee maybe? So I checked the bottom of the front bumper of both, and found that both are also scratched. Should I make a complain on their design defect (making the bumper wayyy too low for Malaysian roads) I wonder? Maybe Proton sent their design engineers to Lotus UK too often and they got used to the roads there!

Before leaving, went up to the showroom to check on the newly launched Exora. First impression is that it looks nice, but the interior colour is a bit dull to my liking. Seats are comfy and there are many places to stash your stuffs. Didn't manage to test drive the car since there are many ppl waiting for their turn. Good take on the MPV segment by Proton, but I would rather wait for the facelift.



Also, saw this kitted Gen2 on display:





a guide for future mods maybe? Dig the rims and the body stripe (especially in R3 colours) and also the spoiler. But for the time being, better save up and just be happy with what I have now~

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